How it works
Five steps from your first question to an ongoing plan.
1. Create an account
Your account holds your intake, your request history, and your documents. Records are visible only to you and the clinical team.
2. Complete the intake
Each program has its own questionnaire: eligibility screening, medical history, current medications and allergies, vitals, lifestyle, ID and photos, and consent. Progress saves as you go.
3. Clinical team review
A board-certified physician or provider reads the full intake. Depending on what's there, the outcome is approval, a request for more information or labs, an alternative recommendation, or a decline.
4. Pharmacy and shipping
Approved prescriptions are routed to a partner pharmacy. Your dashboard shows the status change at each hand-off.
5. Follow-up
Programs include follow-up labs and dose review on a schedule that fits the therapy — not a fixed calendar reminder.
A note on billing
Online payment and subscription billing are not switched on yet. Intakes are collected and reviewed, and the clinic will contact you about payment before any medication is dispensed.